Need help? Take a look at our FAQ’s and see if they help or just get in touch, we would be happy to hear from you.
Payment is due upon receipt of invoice. We accept Bank Transfer, Major Debit/Credit Cards and Direct Debit Mandate. We reserve the right to charge a 50% deposit for new clients who have not accepted a Direct Debit Mandate. Late payments are charged at the BofE rate of inflation and 1% interest per day.
Our turn-around time is 7-days, customisable for you with 1-day or 2-day fast delivery.
If you have ordered merchandise there is often a longer weight time, please get in touch before ordering to ensure we can get this done for you.
Complaints are made through our dedicated complaints procedure, available on request. Refunds are made through our refund policy which is available at www.circledesigninc.co.uk
Any more questions? Just get in touch, we would be more than happy to help.
Revisions are made with the goal to move closer to the best end result for your project and its audience. We provide a set number of revisions which will be defined in the invoice and quote. We define a revision round as ‘when all comments, ideas and questions are consolidated, and we provide a new version’. Errors, mistakes are not included in this. From the receipt of the draft, you have 1 day to provide comments and feedback.
Decisions and more decisions, it can be complicated to choose the design platform that is based for you. Use this to help you make your decision and if you still need some help, just get in touch.